Copyright & Takedown
This policy explains how rights holders can tell us about content on INVIE (app.invie.net, invie.net) that they believe infringes their copyright, trademark or other intellectual property rights, and how we handle it. It forms part of the Terms of Service. The Vietnamese version prevails.
1. Scope
It covers two kinds of content:
- Shared market data: rankings, store listings, ad previews, review excerpts and other public data that INVIE collects and shows to users.
- Workspace content: files, notes, evidence and briefs that users upload or create in a workspace.
2. How to send a notice
Email legal@invie.net with the subject “Copyright notice”. The notice should include:
- A description of the work or right you believe is infringed (for example the title of the work or a trademark registration number).
- Where the content is on INVIE: a link, screenshot or creative ID that lets us find it.
- Your name, address, email and phone number; if you act for the owner, say so.
- A statement that you believe in good faith that the use is not authorised by the owner, its agent or the law.
- A statement that the information in the notice is accurate and that you are the owner or authorised to act for the owner.
- Your signature (electronic signature or full name).
Incomplete notices may take longer; we will ask for what is missing.
3. How we handle it
- We acknowledge your notice within 2 business days.
- We review it and, if it is valid, remove or disable access to the content as soon as practicable.
- Shared market data: we remove the content from the snapshots shown and do not collect it again.
- Workspace content: we disable access and inform the workspace Owner with a copy of the notice (your personal details may be redacted where appropriate).
- We tell you the outcome.
4. Counter-notice
If your workspace content was removed and you believe this was a mistake or that you have the right to use it, send a counter-notice to legal@invie.net with: the content removed and where it was; a good-faith statement that it was removed by mistake or misidentification; your name, address and email; and your signature. We forward it to the person who sent the notice. The content may be restored after 10 business days unless that person tells us they have started legal action or asked a competent authority to decide.
5. Repeat infringers
We may suspend or terminate the accounts and workspaces of users who repeatedly infringe others’ intellectual property rights.
6. False notices
Knowingly sending a false notice or counter-notice may make you liable to the party affected. Consider legal advice if you are unsure whether content infringes.
7. Applicable law
We act under Vietnamese intellectual property law and under the notice-and-takedown principles widely used internationally, including for requests from rights holders abroad.
8. Contact
Lê Bùi Hoàng Viên · 203/36 Đinh Thiên Hoàng, Phường Buôn Ma Thuột, Tỉnh Đắk Lắk, Việt Nam · Email: legal@invie.net